Shipping

Processing Time

Orders are typically processed within 2-4 business days. You will receive a confirmation email once your order has been shipped, including tracking information if applicable.

Shipping Methods: We offer standard shipping for all orders within Singapore. Delivery times may vary based on your location and shipping method chosen at checkout.

Shipping Rates: Shipping rates are calculated based on the value of your order and your delivery address. Rates will be displayed at checkout before you complete your purchase.

 

Delivery Time

Standard Shipping: Estimated delivery time is 3-5 business days from the date of dispatch.

Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can track your order using this number through our courier’s website.

Delivery Issues: If you encounter any issues with your delivery, such as a delay or a missing package, please contact our customer service team for assistance.

International Shipping: At this time, we only offer shipping within Singapore. We are looking into expanding our shipping options and will update our policy accordingly.

Returns and Exchanges: For information on returns and exchanges, please refer to our exchange policy.

Contact Us: For any questions regarding shipping, please contact us.

 

Thank you for shopping with Zulupack!