Shipping policy

We currently ship within Singapore only. All orders are fulfilled from our Singapore warehouse.

Shipping Rates

Orders under SGD 80: SGD 5.00 flat rate Orders SGD 80 and above: FREE

International Shipping

At this time, we only offer shipping within Singapore. We are looking into expanding our shipping options and will update our policy accordingly.

Processing Time

Orders are processed within 2–3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Once dispatched, your order will arrive within 3–5 business days. Delivery times may vary during peak periods or public holidays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Delivery Issues

If you encounter any issues with your delivery, such as a delay or a missing package, please contact our customer service team for assistance.

Returns and Exchanges: 

For information on returns and exchanges, please refer to our exchange policy.

Contact Us

For any questions regarding shipping, please contact us.

 

Thank you for shopping with Zulupack!